
CHAT AND SUPPORT
💬 Welcome to the TradeAI Chat & Support Hub
At TradeAI, you’re never left trading alone.
Whether you're setting up your first bot or refining your strategy for funded success — we’re here to support you every step of
the way.
This page is your command center for AI-powered chat, consulting, training, and reliable support when you need it most.
🤖 24/7 AI Chat Support
You won’t always find a human here…
But you can always talk to TradeBot, our built-in AI assistant — available 24/7 to help answer questions, explain strategy, or walk you through setup.
🧠 TradeBot can help with:
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Basic bot setup & instructions ⚙️
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Understanding strategy logic 💡
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Common troubleshooting steps 🔍
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Where to go next based on your trading goals 🧭
📬 Need human support?
You can still reach us through the channels below — and we usually respond within 24 hours or less.
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✉️ Email: support@tradeai.now
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🛠️ Submit a ticket ➤ [Send a Support Request]
📞 1-on-1 Consultations
Need deeper help with your bot, strategy, or funded challenge journey?
Book a private consulting session with a TradeAI expert.
🧠 We can help with:
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Bot setup & strategy tuning ⚙️
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Account management & risk control 💼
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Optimization guidance 🔍
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Trading psychology coaching 🧘
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Prop firm challenge planning 🏁
💡45-minute session – $49
🎯 Book your consultation ➤ [Schedule a Call]
🎓 Guided Training & Walkthroughs
Want to learn how to use your bot like a pro?
Request a screen-share walkthrough or explore our growing training library.
🎥 We’ll help you:
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Load and configure your bot step-by-step ✅
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Understand key settings & constants 🧾
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Practice using demo accounts safely 🧪
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Learn optimization and forward testing 🔁
🎓 Training Library ➤ [Watch Video Guides]
👨🏫 Live Walkthrough ➤ [Book a Training Call]
🛠️ Technical Support & Troubleshooting
Something not working? We’ve got you covered.
🧰 We can help with:
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Installation issues 🧩
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MT5/MT4 platform problems 🖥️
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Strategy Tester errors 🧪
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Bot not trading? We’ll help troubleshoot 🔧
📤 Submit a support request ➤ [Send a Ticket]
✉️ Email us anytime ➤ support@tradeai.now
🤖 Meet Our AI Assistants
At TradeAI, we’ve built custom AI tools to give you instant answers, helpful guidance, and powerful insights — 24/7.
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📊 Chart Master AI – Ask questions about chart setups, session timing, or market structure
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⚙️ Setup Master AI – Get step-by-step help configuring your bots, constants, and settings
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💬 Bot Whisperer AI – Dive into logic, safety, optimization, and strategy fine-tuning
💡 These assistants are standing by to help you without waiting, any time, any day.
👉 Start chatting now using the chat icon below
💡 Just Need a Quick Answer?
You don’t need to book anything or fill out a long form.
Ask TradeBot a question anytime using the chat icon on the page.
If it’s something only a human can answer — we’ll follow up fast.
❤️ Our Promise
We don’t believe in fluff, hype, or support that disappears.
We believe in giving traders real tools, real education, and real support.
You focus on trading. We’ll handle the rest.
Consulting
Get personalized consulting from our team of AI Masters. Discuss strategies, risk management, and market analysis for your trading needs.
Training
Enhance your trading skills with practical, AI-powered training.
Learn real strategies, risk control, and bot usage—from the tools and logic trusted by pro traders.
Support
Need help? We've got your back.
From bot setup to strategy questions, our AI-powered support is here to make sure your trading experience stays smooth, smart, and stress-free.